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While organizations are actively exploring people analytics, our research shows there’s a significant gap between the promise and the current reality of HR analytics. We clarify the current state of people analytics and provide practical guidance for making analytics more than just another questionable HR investment.
Our three primary findings:
1) Big Promise; Small Reality: There’s significant discussion about people analytics but far less substantive work being done. In reality, most organizations are using the same tools that existed years ago to produce the same analyses companies have always produced.
2) Backstabbing Data: The data that companies were counting on to release deep talent insights has stabbed them in the back. It turns out that the data is dirty – inconsistent, scattered, unreliable and sometimes just plain inaccurate.
3) Lean, Green and Unloved: Companies aren’t confident in the capabilities of their admittedly new and small talent analytics teams. This may seem like a function of company size or investment, but we found that a larger team or more advanced platform doesn’t automatically translate to more confidence in the people analytics function.