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It is nice to be civil, polite and treat other people with basic human courtesy. It is nice to support those you work with and to be a good teammate. As a manager, it’s nice to help your team be engaged and productive.
Where nice goes wrong is when the label is used by leaders to explain why they don’t have, or don’t force others to have, the difficult conversations and make the challenging decisions needed to improve their organization.
Let’s redefine a “nice culture” so that it benefits everyone in your organization as well as your external stakeholders.